Shipping Policy
At Mi Bay LLC we are committed to providing our customers with a seamless and efficient shipping experience. This Shipping Policy outlines our shipping methods, rates, delivery times, and other important information related to shipping.
1.Shipping Destinations
We ship our products to customers within United States only. Currently, we do not offer international shipping. If you are located outside of our shipping destinations, please contact our customer service team for assistance.
2.Shipping Methods and Rates
We offer several shipping options to accommodate your needs, including:
- Standard Shipping: 3-5 business days
- Expedited Shipping: 2-3 business days
- Priority Shipping: 1 business days
Please note that shipping rates are subject to change and may vary depending on the size and weight of your order, as well as your shipping destination.
3.Processing Time
Orders are processed and shipped within 1-2 business days after receipt of payment. Orders placed on weekends or holidays will be processed on the following business day. Please note that during peak seasons, processing times may be longer.
4.Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number, allowing you to track the progress of your shipment. You can also access your tracking information by logging into your account on our website.
5.Delivery Times
Please note that the delivery times provided are estimates and may be subject to delays due to weather, carrier issues, or other unforeseen circumstances. Mi Bay LLC is not responsible for delays caused by the carrier or other factors beyond our control.
6.Shipping Address
Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect addresses provided by the customer. If your order is returned to us due to an incorrect address, you will be responsible for the cost of re-shipping the item.
7.Customs, Duties, and Taxes
For international orders, customers are responsible for any customs, duties, or taxes imposed by their country. These fees are not included in our shipping rates and are the customer’s responsibility to pay. We recommend contacting your local customs office for more information on these charges.
8.Damaged or Lost Packages
If your package arrives damaged, or if you believe your package has been lost, please contact our customer service team immediately at payments@mibay.pro. We will work with the carrier to resolve the issue and, if necessary, send a replacement or issue a refund.
9.Changes to This Shipping Policy
We reserve the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page and, where appropriate, notified to you by email.
10.Contact Us
If you have any questions or concerns regarding this Shipping Policy or our shipping process, please do not hesitate to contact our customer service team at payments@mibay.pro
Last Updated: April 27, 2024
